If you encounter any issue while betting at Skybet, you can always reach out to SkyBet customer service. Most common problems are related to the SkyBet Bonus, but also about deposits, withdrawals, etc.

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SkyBet Customer Service Overview 2024

Although it is now owned by Flutter Entertainment, SkyBet customer service is still as thorough as ever before. What we find most appealing is the range of contact options punters have.

These range from Twitter and telephone to Facebook Messenger and the popular SkyBet live chat.
Furthermore, you can find an extensive FAQ section within the Help & Support pages. This is the go-to place if you have a query about how to claim the latest SkyBet bonus or any other issue, such as banking and technical support.

SkyBet Live Chat

Like most other online betting sites, SkyBet live chat is the favoured method of contact for most punters. As one of the UK’s leading online bookies, it’s no surprise that this service is operational 24 hours a day, 7 days a week, so you know that help is always on hand whenever you may need it.

As an alternative, there’s also SkyBet chat via Facebook Messenger, which is appealing to users who frequently visit this social media platform. However, no precise information is given as to whether or not this service is 24/7 as well. You can soon find out as there is an icon in the Messenger dashboard that indicates if a user is online.

If you’re a new customer taking advantage of the SkyBet bonus, we advise reading the terms and conditions beforehand. Of course, there may be something you want to clarify related to the SkyBet new customer offer. By using one of the chat options, you can get an immediate answer from the SkyBet helpline, so you can continue with your betting.

Using the Live Chat

Many operators have a speech bubble icon in the corner of the screen, which launches their respective chat feature. However, SkyBet doesn’t follow this format, which is perfectly acceptable considering how frequently it is used.

To access the SkyBet live chat follow these steps:

1. Navigate your way to the main menu. This is down the left side of the page on a desktop.
2. Click/Tap on the question mark ‘Help’ icon.
3. Here, you’ll see a search bar followed by popular topics. Continue scrolling down until the ‘Contact Us’ button.
4. After clicking that button, you must type in the reason why you are contacting them. For example, SkyBet bonus question or Do I need a SkyBet promo code?
5. With your query entered in the box, click ‘Continue’.
6. The contact options are now revealed. Click on the SkyBet chat button to launch this service.
7. In the live chat window, you must enter your first and last name and an email address. Furthermore, you need to select one of the categories that match your query.
8. Finally, click ‘Start Chatting’ to speak with a SkyBet helpline operator.

SkyBet Contact Number

With the customer service team currently working remotely, its phone service is temporarily inactive. Fortunately, there are many other methods of getting in touch with the team, so we don’t view this negatively.

Even if you have a SkyBet phone number, the call won’t be answered. Therefore, we would waste our time trying. A quick Google search “SkyBet contact number” brings up this number: 0330-024-4777.
However, this is the customer service division for SkyBetting & Gaming, which is the company that controls all operations under Sky’s online gambling umbrella.

Twitter users can reach out to support on the SkyBet Help (@SkyBetHelp) Twitter page. A pro tip is to always check for the blue tick so that you know it’s the verified account of this bookmaker.

Is there SkyBet Email?

After diving through the contact us options provided on the website and mobile app, we found two SkyBet email addresses. The first – [email protected] – is for general enquiries, such as what to do if the SkyBet bonus isn’t credited to your account?

From experience, we know that email is a valued option because customers can easily attach files and share screenshots.
There is also an active complaint email: [email protected]. This can be used if you have a grievance. We suggest using the first option if you then need to upload any documents, like an error message on the SkyBet welcome bonus screen; the support team can assist you directly.

A quick note of the responsiveness of the email service – little information is provided as to how long it takes to receive a reply, but the bookmaker does state that response times could be longer than usual with its staff working remotely, so please be patient.

SkyBet Customer Service Summary

From a customer service viewpoint, SkyBet shows why it is regarded as one of the UK’s top betting sites. It covers every angle from live chat and Messenger to Twitter and email.

Furthermore, the telephone helpline will be back in action soon. If you have a question about the SkyBet bonus – the team is ready to help.

SkyBet Customer Support FAQ

Are you still searching for information? Check out our SkyBet FAQ for more help.

Is the SkyBet Welcome Offer Available to Existing Customers?

No, the latest offer is for new customers only. However, there are many other regular promotions that existing punters can snap up.

What Should I Do If My SkyBet Account is Suspended?

Our advice would be to contact SkyBet support to find out the reason. You can then cooperate to try and resolve the issue.

Is SkyBet Available 24/7?

It most certainly is. Whenever you need to contact the team, they are on hand to help.

For more about SkyBet, click on:

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*This review is a promotional feature and the site has been paid for by Skybet to provide the following positive review about Skybet – this review is not provided by an independent consumer.