Your privacy at a glance

This Policy was designed to inform you, the website’s visitors, about how your personal data is gathered, used, stored or otherwise processed while browsing bettingexpert.com. We are the owner of this website and we are deemed as the data controller over your personal data. We are: Better Collective A/S, Sankt Annæ Plads 28, 1250 Copenhagen K, Denmark (DK). This Privacy Policy may be modified from time to time. Please review it for any essential or minor modifications that may have been made in the meantime. Our Policy is also reviewed once a year. This Privacy Policy was reviewed on 1st of January 2023.

 

Types of data we collect

By using our services you may disclose various pieces of information, including those that are considered as personal data. When your personal data is processed, you are considered to be data subject and you are entitled to exercise your rights guaranteed by relevant data protection legislation, as explained in this Policy. 

Taking into account that we determine the purposes and means of processing personal data on our website, we are legally considered to be data controller over your personal data on this website. Being a data controller provides us with the opportunity to process your personal data, but also obligates us to protect it in the way regulated by applicable legislation including the EU General Data Protection Regulation (“GDPR”).

Please note that not all mentioned categories of personal data will be processed, in case you choose not to reveal them. Also, different categories will be processed in different situations. Please read more about purposes for processing your personal data in the “How we use your data” section of this Policy. 

Check the types of personal data we collect, below:

Identification data

Personally identifiable information

When you create an account on our website, we may process your email address, username, ID assigned by our system, first and last name, phone number, address and the copy of your government issued ID.

Electronic identification data

When you use our website, we may process the IP address of the device you use, the type and version of browser and operating system you use, as well as the time of logging in, and social media authentication credentials.

Special financial data

Financial identification data

Your financial identification data (such as Skrill/Payal account, IBAN, SWIFT, your bank details) may be processed for the purpose of transferring a prize.

Personal details

We may process your age and nationality.

Recordings

Images

If you choose to upload a profile picture we may process your image.

Video, sound and screen recordings

This personal data may be processed if you choose to enter surveys on our websites.

Private habits and interests

We may process your interaction with the website and other users, such as tips, comments, your following activities, preferred content and preferences, information you put in “about me” profile section.

How we use your data

By using our services you may disclose various categories of personal data. You may check which categories of personal data we process in the “Types of data we collect” section of this Policy. Please note that not all mentioned categories of personal data will be processed, in case you choose not to reveal them. Also, different categories will be processed in different situations.

Check below the purposes for processing your personal data.

Identification data

For the purpose of creating your profile on our website, we may process personally identifiable information such as your email address, username, assigned ID, social media information. We may also process your name if your choose to add it to your profile. 

Your personally identifiable information may also be processed if you choose to enter a competition or a survey organized on our website. The processing is needed for contacting you, assuring you meet requirements related to the threshold age for gambling, gathering information about our customers’ opinions regarding gambling products and online gambling service providers and conducting our commercial research.

If you win one of our competitions and are entitled to a prize, you might be asked to send your first and last name, phone number, postal address and a copy of your ID so that we are able to verify your identity and transfer the prize to you.

We may process your personally identifiable information such as name and email address for the purpose of communicating with you regarding some changes on our website and sending you commercial communication upon your consent.

We may process your electronic identification data to enable communication between your device and our server and to determine your approximate geolocation, which may be further used for service customisation (for example, to provide appropriate content for your language of choice and gambling-related content that is legal in your country). Your approximate location may also be used for analytical purposes. The processing of details about the browser and operating system you use is necessary to ensure the regular provision of our services to you. We may also need this data to solve technical problems should they emerge. The IP address of the user’s device may also be processed for the purpose of preventing the user’s re-registration on the website in case of any misconduct or misuse of identity.

Special financial data

Financial identification data may be processed for the purpose of delivering the prize after conducted competition or survey organized on our website.

Personal details

Your personal details such as your age and nationality may be processed for the purpose of properly conducting a competition or a survey on our website, as well as for the purpose of profile personalization, if you choose to reveal them.

Recordings

We may process your recordings such as an image you upload to your profile, for the purpose of profile personalization. We may also process your video, sound and screen recordings for the purpose of conducting a survey that may be organized on our webiste.

Private habits and interests

Some of your interactions with our website require public use of information, namely when you post a tip. When you post a tip we have to process information about your tip such as the date and time of the tip, the event that the tip relates to, tip language and your comments that clarify the tip.

We also create statistics about the success of your tipping activities and process information necessary to carry out competition among tipsters (e.g. to confirm which tipster has the highest level of successful predictions).

We process information about your interests in order to recognise your personal preferences that may be used for commercial communication purposes.

Third parties who process your data

We may share your personal data with third-party vendors, and other service providers we engage to perform tasks on our behalf, in certain circumstances. This enables the improvement of our site functionalities, user experience on our products and providing you with our services. The categories of recipients to whom personal data may be disclosed are:

• Members of our corporate group, which includes the owner of this website and its’ subsidiaries. Please be aware that we determine the purpose and means of the processing of your data, as well as deciding which of your data is going to be processed by other members of our corporate group. All data processing relations with the subsidiaries are regulated with proper agreements.

• Entities who help us to regularly provide and further develop our services (e.g. analytics, maintenance, marketing and development). This entities include website analytics companies, commercial communication providers and others. They are allowed to process your information as reasonably necessary in order to perform delegated tasks. We engage into proper contractual relations with them in order to ensure secure processing of your personal data. Check the “We use cookies” section of this Policy for additional information.
  
• Public authorities and law enforcement agencies when we are legally required or permitted to do so.

We may transfer your personal data outside of the EEA in order to provide our services on regular basis and/or to develop our services further. We take all measures in relation to the recipients of your personal data to ensure an adequate level of protection and appropriate safeguards, as defined by the applicable data protection law and particularly GDPR, are implemented.

Your personal data may be transferred to a recipient based in a country that the European Commission considers to have an adequate level of data protection. You may find out more about countries with an adequate level of protection here.

We will conclude Data Protection Agreements with recipients of your data where required. These will include, but not limited to,Standard Contractual Clauses (“SSC”) issued by the European Commission that would obligate the data recipient to provide an adequate level of protection and implement appropriate safeguards as defined by the applicable data protection law, and particularly GDPR, with regard to the processing your personal data.

When and how we collect data

Legal basis

According to the Art. 6. 1. (f) of the General Data Protection Regulation, processing shall be lawful when the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party. Our use of your personal data, specifically electronic identification data, may be based on the legitimate interest to ensure the improvement of our product’s effectiveness and our service, measure the current effectiveness of the advertising campaigns that are implemented on our site, solving technical problems should they emerge, preventing user’s re-registration on the website in case of any misconduct or misuse of identity. We rely on our legitimate interest to enable communication between your device and our server and to determine your approximate geolocation, which may be further used for service customisation and for analytical purposes. 

According to the Art. 6. 1. (b) of the General Data Protection Regulation, processing shall be lawful when the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Access to our website and the content on it is free. We want our content to be accessible to as many people as possible. As we don’t want to charge our users for access, we need to depend on other revenue streams. In order to do so, we may process your certain categories of personal data on the basis of performance of the contract. Our use of your personal data may be based on the performance of the contract to ensure improvement of our product’s effectiveness and our service and to calculate our revenue. 

According to the Art. 6. 1. (a) of the General Data Protection Regulation, processing shall be lawful when the the data subject has given consent to the processing of his or her personal data for one or more specific purposes. We rely on your consent when using your personal data for direct marketing purposes, creating your profile and further personalize it, conducting a competition, enabling the use of our forums and interactions with other users.
More about the above mentioned purposes for processing you personal data can be found in the “How we use your data” section of this Policy.

Retention and security

We do not collect or retain your personal data longer than is necessary for the purposes explained in this Policy. We store your personal data for different time periods depending on the purpose ot was collected. 

Some personal data may be deleted automatically based on specific schedule (we delete personal data of inactive users after 12 months, or for example after cookie session expire).

We delete personal data when you withdraw previously given consent, such as data collected for the direct marketing purposes. Those would be your personally identifiable information, private habits and interests, perosnal prefrences. 

Personal data we hold about you will be deleted when you chose to exercise your right to deletion. 

We may further retain some personal data for business practices based on our legitimate interests, such as for the product and services improvement, misuse prevention, record – keeping or enforcing our legal rights. Mostly, this refers to your electronic identification data.

We regularly make sure that your data is kept up to date and stored securely. In order to achieve that we apply different technical and organisational measures to ensure the protection of your personal data against accidental or unlawful loss, alteration, theft, unauthorised disclosure or access, unauthorised use, potential data breaches and against all other unlawful forms of data processing.

Based on business needs and security requirements we apply restrictions of access control to your personal data. Access to your personal data is only granted to trained staff with authorisation, whose knowledge and skills are necessary to process personal data we gather adequately.

Know your rights

Processing of personal data that may occur on this website is about you and your personal data. Therefore, you are regarded as a data subject, under the relevant EU Data Protection Law, namely General Data Protection Regulation (‘GDPR’). 

As a data subject you are entitled to exercise the rights listed below:

Right of access

You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed, information about the processing of your data, your rights and where applicable to request access to the data.

Right to rectification

You have the right to ask us to delete inaccurate personal data concerning you. Taking into account the purposes of the data processing, you have the right to have incomplete personal data completed and inaccurate data to be corrected.

Right to erasure (right to be forgotten)

In certain circumstances you have the right to request that we erase the information we hold about you. These are as follows:

• Where the data is no longer needed for the purposes it was collected
• Where you have withdrawn consent for the processing of your data and there is no other lawful basis on which we can continue to process your data
• Where you objected to the processing and there are no overriding legitimate grounds to continue
• Where the data has been unlawfully processed
• Where the data has to be erased for the purpose of the compliance with a legal obligation.

We will be exempt from this obligation if it is impossible to comply with or if the identity of the requester cannot be verified, as we are able to act only upon verifiable consumers’ requests.

Right to restriction of processing

You have the right to seek the restriction of the processing of your personal data in the following circumstances:

• If the accuracy of the data is contested, processing may be restricted for the period necessary to allow us to verify its’ accuracy;
• The processing is unlawful and you request restriction instead of erasure;
• We no longer need the data for the purposes it was collected, but data is still needed in connection with establishing, exercising and defending legal rights.
• If you objected to the processing of your personal data while awaiting verification on whether our legitimate interests for processing your data overrides the interest of your fundamental rights and freedoms.

Right to object to the processing of your personal data

At any time you have the right to object to our processing of your data on grounds relating to your particular situation. Upon your objection, we will stop processing your data unless we can demonstrate compelling legitimate grounds for continuing the processing which override interests of your fundamental freedoms and rights, or if further processing is necessary for the establishment, exercise or defence of legal claims.

Right not to be the subject of automated decision making

You have the right to object to our processing of your data for automated decision making, including profiling, where such processing produces legal effects concerning you or similarly significantly affects you. Upon your legitimate objection, your personal data will no longer be processed for automated decision making.

Right to data portability

Under certain circumstances you have right to receive your personal data which you have provided to us in a structured, commonly used and machine-readable format (i.e. in digital form). You have the right to request the transmission of those data to another entity without hindrance from us, if such transmission is technically feasible.

Right to withdraw consent

We rely on your consent to process some categories of your personal data. You can withdraw your consent at any time without giving any reason to us and without any charge to you.

The withdrawal of consent does not affect the lawfulness of processing based on consent before its’ withdrawal.

Right to lodge a complaint

If you feel that your personal data rights have been breached, you have the right to lodge a complaint with your local data protection authority. The relevant data protection authority in EU Member States may be determined either by your place of habitual residence, or the place where the alleged infringement emerged.

As we are established in Denmark you may choose to contact the Danish Data Protection Agency.

The Danish Data Protection Authority: 
Carl Jacobsens Vej 35
2500 Valby
Denmark
Phone no.: +45 33 19 32 00
www.datatilsynet.dk

How to exercise your rights

If you have any questions regarding the processing of your personal data explained in this Policy, or wish to exercise any of your rights listed above, please contact us via our Contact Form.

In accordance with GDPR Section 4 you also have, as data subject, the right to contact our DPO who can be contacted on [email protected].

“This privacy notice is based on an open-sourced design from Juro and Stefania Passera – get your own free privacy policy template.” “All icons provided in this Policy are a part of the “DaPIS: the Data Protection Icon Set” property of gdprbydesign.cirsfid.unibo.it. All icons were permissibly redesigned, while some were originally developed by our company’s Creative and Design team.”