X

18+ | Wagering and T&Cs apply | Play Responsibly | Commercial content | Advertising disclosure

English
Decimal odds

NetBet Customer Service

NetBet
8.8/10
NetBet Customer Service
8.1/10
18+ | Commercial Content | T&C's Apply | Play Responsibly | Star ratings are based on our personal opinion of the bookmakers we work with. We also take customer feedback into account in our rankings.
NetBet Customer Service
8.1/10
18+ | Commercial Content | T&C's Apply | Play Responsibly | Star ratings are based on our personal opinion of the bookmakers we work with. We also take customer feedback into account in our rankings.

BET £10 AND GET £20FREE BETS

18+. Bet £10 on any Bet Builder Min Odds 3/1 (4.00). Min 3 Selections. Free Bets will be split into 2 x £10 Free Bets to be used on any Bet Builder. T&C Apply. GambleAware.org

NetBet Customer Support

In case you have been wondering what NetBet customer service is like and which contact options this operator offers, you have come to the right place. We will tell you everything you need to know about NetBet live chat and email options, and we will also tell you whether there is a NetBet contact number you can use. For more information about this brand, we invite you to read our main review.

VISIT NetBet Here
(Advertising disclosure*)

NetBet Customer Support Options Overview Available?
Live Chat Yes
Email Yes
Phone Number No
Twitter Yes
WhatsApp/ Viber No

Jump to section:
Does NetBet Have Customer Service?
Is There Live Chat at NetBet?
NetBet Phone Number
NetBet Email
NetBet Customer Support Summary
NetBet Customer Service FAQ

Does NetBet Have Customer Service?

Should you require assistance of any kind, there is nothing to worry about. NetBet customer service is on standby, ready to help you out. Whether you are having issues logging in, are unable to make a deposit, can’t check your account balance or anything else that is related to your betting experience, you can select one of the available options and resolve your matter in a timely manner.

In total, there are four ways in which you can get to the bottom of what is troubling you. Firstly, you can try browsing the Help Center that you will launch by tapping the ‘Contact Us” option at the bottom of the page. You will find the following sections here.

  • Payments;
  • My Account;
  • Bonuses;
  • Gaming & Betting;
  • Responsible Gaming;
  • Terms & Conditions;
  • Contact Us;
  • About Us.

NetBet Help Centre

VISIT NetBet Here
It is quite likely that you will be able to find the solution on your own right here. In case you are unable to do so, you can use the email option. Simply provide your first name, surname, email, and a brief description of the issue in the available form and tap “Send Message.”

If you are dealing with a matter of great urgency, we suggest using the NetBet live chat option. You will need to tap the live chat button, enter your name, email, username, and select the reason for your inquiry. Then, proceed by explaining the issue, and you will get a reply as soon as possible.

We should note one more thing. At the moment we were doing this review, we couldn’t find a NetBet contact number.

NetBet WhatsApp

We would like to point out that NetBet offers something that not many betting sites do. Customers who have WhatsApp accounts can get in touch with a customer support representative using this popular messaging service.

The number they can send a chat message to using WhatsApp is +44 7526 138098.

Is There Live Chat at NetBet?

Live chat is an industry standard when it comes to customer support options nowadays. So, seeing that there was a NetBet chat option did not come as a surprise. This is the NetBet helpline option with probably the shortest expected response time.

Of course, this is why many online betting players prefer using it. They appreciate seeing their issues resolved in a swift and efficient manner.

How to Use the NetBet Live Chat?

Using the NetBet chat option is incredibly easy, whether you are using the operator’s website on your desktop or mobile or the Android app. Here’s what you will need to do.

  1. Firstly, tap the “Contact Us” option that you will find on the bookmaker’s homepage.
  2. You will see a red NetBet Live Chat button in the bottom right corner. Tap it to launch the chat window.
  3. Fill out the form by providing your first name, last name, email, and your NetBet username.
  4. Select the issue category (Bonuses, Deposits, WIthdrawals, Verification Documents, My Account, Password, Compliant, Other).
  5. Select “Yes” to accept NetBet communications.
  6. Finally, tap “Start Chatting.”

NetBet Live chat

NetBet Phone Number

When we were researching which NetBet customer support options were on offer, we couldn’t find a dedicated NetBet contact number. Perhaps this was simply the case at the time. However, having in mind that the bookmaker offers several other options, it felt that there was no need to include a NetBet phone number, as well.

NetBet Email

As we have already mentioned, if you decide to use the NetBet email support option, you will need to fill out the form available on the website. Of course, you will need to be a registered customer, as providing an email address and full name is obligatory. In addition to providing an explanation stating your issue, you will also need to complete the captcha verification.

 

NetBet Customer Support Summary

Top-quality customer service should be on any online operator’s list of priorities. When this is not the case, this does not bode well for the operator in question. Customers appreciate knowing that they can count on assistance when they need it, day or night.

Fortunately, this online bookmaker will not disappoint its loyal players in this regard. There are several ways that they can get the help when they need it, which is why we rate the customer service this brand offers 4/5. The only shortcoming, in our opinion, is the absence of a dedicated phone number.

What We Like What We Don’t Like
Available live chat and WhatsApp options No NetBet phone number
Professional and knowledgeable support /
Comprehensive “Help” section /

VISIT NetBet Here

NetBet Customer Service FAQ

Here are the answers to several questions regarding the operator’s customer service.

Does NetBet Social Media?

Yes, it does. This brand also offers support through Facebook and Twitter.

Do I need to contact customer service to get my NetBet bonus?

In essence, you do not, as this is not one of the bonus terms. To collect it, you will need to meet the bonus terms, so make sure you are familiar with them. However, if you have any problem, you should use one of the available contact options and ask for assistance.

Is NetBet Customer Support Available 24/7?

Unfortunately, it isn’t. However, the support is very responsive, so you won’t need to wait for a long time before getting help.

For more about NetBet, click on:

NetBet Main Review NetBet Sign Up
NetBet Live Streaming and Live Betting NetBet Mobile
NetBet Licence NetBet Deposit
NetBet Withdrawal

Other Bookmakers We Recommend:

William Hill Customer Service
888sport Customer Service
BoyleSports Customer Support

Chat