Matchbook Customer Service

With the help of the Matchbook customer service, players can resolve all of the issues they might be having with the site or the sign up offer. Unfortunately, not all bookmakers are perfect, but they can include good enough customer services that will help with any occurring problems.

Some problems can be resolved via a Matchbook Live Chat, while others will be fixed by calling a Matchbook contact number. Here is what we were able to find out upon a closer inspection of the bookmaker’s customer service.

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Matchbook Customer Service 2024
Matchbook Live Chat
Matchbook Phone
Matchbook Email
Matchbook Customer Service Summary
Matchbook Customer Support FAQ

Matchbook Customer Service 2024

The Matchbook customer service will help all of the registered players to fix any potential problems. Every good brand needs to think about the addition of several customer support contact methods. Not only that, but they also have to train individuals that are going to be knowledgeable enough to answer all of the possible questions.

This operator helps out its player base through the Matchbook live chat, email, and by offering a Matchbook contact number. Every player is allowed to make a call, type a quick message, or send a detailed mail with any queries that they are having.

• Live Chat: Available Sun–Thur 9 AM–11 PM, Fri–Sat 9 AM to midnight.  
• Phone Call: Upon request at the operator’s “Contact Us” page. 
• Email: [email protected]

Matchbook Live Chat

The fastest way to resolve your problem is to do it with the help of a Matchbook live chat. In order to access the Matchbook chat, you need to click on the button that says “chat” in the lower right corner of the screen. But, to use it, you have to log in, meaning that only registered members can use the chat.

Live chat is available Sunday to Thursday between 9 AM and 11 PM and Friday to Saturday between 9 AM and midnight. They may not be available 24/7, but they are there for an adequate amount of time to help you find the necessary answers to the predicaments you encounter.

How to Use the Matchbook Live Chat?

The process of using the Matchbook Live Chat is pretty straightforward. It basically requires making a few clicks and typing a short message. Once you explain to the operator what your problem is, you will receive an adequate answer and a proper way of dealing with the occurring problem.

To use it, do the following:

1. Press the Matchbook chat button in the corner of the site. 
2. Log in to your account (enter your username, password, and email). 
3. Type the problem you are facing. 
4. Chat with the operator to receive the required answer. 

Matchbook Phone

Contacting the operator via phone works a bit differently compared to other sites. A Matchbook phone number is not displayed on the website, therefore not allowing you to make the call yourself. But what you can do is to request a call via live chat from one of the very friendly operators.

You will receive a call after a while and will get a chance to state your problem. Not having a Matchbook contact number that you can use directly does not have to be a downside. Service operators look to return the call and answer any of your questions as fast as possible.

Matchbook Email

Players that feel comfortable writing detailed descriptions of their problems can do so with the help of a Matchbook email. Sometimes you can’t explain everything during a quick chat. You have to need to present everything in more detail. Which is where an email comes in.

Players that prefer writing an email can do so via [email protected]. Not only are they able to describe their problem, but they can attach any necessary documents or even screenshots if needed. It is a very useful tool and something that most people utilise.

Matchbook Customer Service Summary

The Matchbook customer support does excellent service. They have a variety of contact methods for customers to use and are also very responsive and professional when giving answers.

The downside is that you have to be logged in to use the live chat, meaning that only existing players are able to use it. Also, you can’t really call them when you want as you have to request a call. Nevertheless, the customer service works fast and are very detailed when resolving player issues.

Matchbook Customer Support FAQ

Find some additional answers to the most commonly asked questions below.

What is Matchbook phone number?

If you want to contact Matchbook via phone call you need to visit their contact page and make a request.

Does Matchbook have a social media profiles?

Yes, they do. You can find Matchbook on Facebook as well as on Twitter.

How long does it take for Matchbook customer support to reply?

Depending on the contact method you decide to go for. Live chat is the fastest and it usually takes a few minutes to receive an answer.

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*This review is a promotional feature and the site has been paid for by Matchbook to provide the following positive review about Matchbook – this review is not provided by an independent consumer.