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18+ | Wagering and T&Cs apply | Play Responsibly | Commercial content | Advertising disclosure

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Betfred Customer Service

Betfred
9.9/10
Betfred Customer Service
9.9/10
18+ | Commercial Content | T&C's Apply | Play Responsibly | Star ratings are based on our personal opinion of the bookmakers we work with. We also take customer feedback into account in our rankings.
Betfred Customer Service
9.9/10
18+ | Commercial Content | T&C's Apply | Play Responsibly | Star ratings are based on our personal opinion of the bookmakers we work with. We also take customer feedback into account in our rankings.

£50 IN FREE BETS, WHEN YOU BET £10

New customers only. 18+. Register with BETFRED50. Deposit £10+ via Debit Card and place first bet £10+ at Evens (2.0)+ on Sports within 7 days to get 3 x £10 in Sports Free Bets & 2 x £10 in Acca Free Bets within 10 hours of settlement. 7-day expiry. Eligibility & payment exclusions apply. T&Cs apply.

Betfred Customer Support

🎯 Betfred Customer Support Key Features

    • ✔️ Live Chat: Fast response time for urgent issues, available to all registered customers.
    • ✔️ Dedicated Email: Contact support via email at [email protected] for detailed inquiries.
    • ✔️ Phone Support: UK players can call Betfred customer service at 0800 028 7747.
    • ✔️ Twitter Support: Reach out to Betfred via Twitter for assistance.

Many online bookmakers pride themselves on the quality of their customer support, and Betfred is one of them. Our review will cover all the relevant details regarding the Betfred live chat, Betfred contact number, and a dedicated email registered customers can use. However, if you’d like to also claim Betfred Welcome bonus, read our bonus review to find out more.

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Betfred Customer Support Options Overview Available?
💬 Live Chat ✔ Yes
📧 Email ✔ Yes
📞 Phone Number ❌ No
🐦 Twitter ✔ Yes
📱 Social Media ❌ No

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Betfred Customer Service 2024
Betfred Live Chat
Betfred Phone
Betfred Email
Betfred Customer Service Summary
Betfred Customer Support FAQ

Betfred Customer Service 2024

Online players strive towards having a seamless betting experience, whether they use a dedicated website or a native betting app. However, sometimes, an issue may unexpectedly arise, and they could be unsure about how to proceed and what to do.

Here’s where the quality of the customer support, as well as the diversity of available contact methods, plays a crucial role. In case an operator offers limited ways customers can get assistance, this could be a problem. The same goes for uncharacteristically longer response times.

Sometimes, players need immediate assistance and appreciate that their matter can be solved urgently. So, it’s needless to say that they do not appreciate having to wait for several hours or even days to get an adequate response.

Fortunately, the Betfred customer service team makes sure that their customers have various contact options at their disposal. Here’s what they are.

  • Betfred Live Chat;
  • Betfred Contact Number;
  • Betfred Email.

Make sure to keep on reading this review to learn more specifics about all these options you can use as a Betfred customer.

 

Check out all the contact options at Betfred

Betfred Live Chat

The majority of online betting players prefer using the live chat option as it normally entails the shortest response time. Of course, Betfred live chat is available to all registered customers of this brand.

We suggest using the Betfred chat option for matters of great urgency. The main reason is that you are likely to wait for the answer for a relatively short period of time. This is something that many prospective customers will be happy to hear.

How to Use the Betfred Live Chat?

Here’s what they need to do to launch it. Firstly, they should tap the “Contact Us” option from the “Useful Links” list on the left side of the homepage. They will see the Betfred chat tab that they should click at this point. At this point, a contact form will launch containing the following fields:

  • Name;
  • Email;
  • Initial Question.

The customers should key in the relevant information here and tap the “Start Chat” button. All that’s left to do now is wait for one of the Betfred customer service representatives to respond. The average response time varies depending on the time of the day and the overall traffic that the support team is experiencing, but it is normally pretty short.

Betfred Phone

If you would like to use the Betfred contact number option to resolve your issues, rest assured that you will be able to do it with ease. Players from the UK can get in touch with a support representative using the following phone number: 0800 028 7747.

Keep in mind that depending on the potential increase in traffic, the waiting times could be longer than you are probably used to. However, there is no need to worry, as the help is but a few minutes away. A professional and knowledgeable agent will carefully listen to what you have to say. After that, you will receive a helpful response that addresses your issue.

Betfred Email

In case you prefer sending emails, this option is also on offer. The dedicated email for all matters related to customer issues is [email protected]. You can use the email address you registered your Betfred account with and simply explain the situation you are dealing with. Try to be as detailed as possible, of course. This will help the support team get a clear picture of what the matter is. As a result, they will be able to provide you with all the relevant information that will help you resolve the issue.

Betfred Customer Service Summary

Knowing that online betting customers feel appreciated when they can contact the Betfred customer service team with ease, we were eager to see how Betfred fared in this regard. Fortunately, the operator did not disappoint.

In addition to everyone’s popular contact option, live chat, Betfred also offers a dedicated email, and a phone number customers can use to get in touch. The response times are more than reasonable, so the customers can count on their issues being resolved in a timely manner.

Perhaps Betfred can consider offering one of the social media options in the future. For example, a Twitter account that customers could reach out to.

What We Like What We Don’t Like
👍 Live Chat 👎 No social media options
👍 Contact Number 👎/
👍 Dedicated Email 👎 /


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Betfred Customer Support FAQ

Even though we have tried to be as detailed as possible, perhaps you need some additional clarification on the subject of our review, the operator’s customer service. For this reason, we have included this useful FAQ section that provides the answers to some common questions about this topic.

Can I contact Betfred via Instagram?

Unfortunately, Betfred does not offer any customer service support via social media including Instagram and Facebook. However, you can contact them on Twitter.

Do I need to contact customer service to get my Betfred bonus?

Essentially, you do not. To collect your bonus, you need to meet all the appropriate terms. Depending on the bonus offer in question, they will differ. However, two of the crucial terms will be that you are a registered Betfred customer and that you are older than 18. These requirements apply to all the promotional bonus offers.
So, in case you meet all the appropriate requirements, you will have the bonus coming your way in no time. But if you are experiencing some difficulties obtaining the bonus, then it’s best to get in touch with the customer service team and see what could be the matter.

What are the different ways to contact Betfred?

This operator enables its customers to reach out to the customer support team in three different ways. One is the live chat, the other a phone number, and finally an email. Whichever option you select, you can count on a helpful response as soon as possible.

For more about Betfred, click on:

Betfred Customer Support Betfred Mobile
Betfred Live Streaming and Live betting Betfred Deposit
Betfred Sign Up Betfred Bonus

Other bookmakers we recommend:

William Hill Customer Service
BoyleSports Customer Service
888sport Customer Service

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